Offline Mode
Table Of Contents
Walkthrough
What is Offline Mode?
Offline Mode is a feature of the Fiesta iOS App to save and protect events even while the iOS device is not connected to the internet. It allows you to run an event when there is no internet connection available - for example on a farm or beach, or at a location where the wifi has stopped working - with as few limitations as possible and no interruptions.
Offline Mode also enables you to adjust most event settings on the iPad or iPhone without having to worry whether the settings will be saved. We know clients sometimes ask for changes last minute - with Offline Mode, you don’t have to worry about an internet connection to make those changes.
Explainer
How To Enable Offline Mode
Offline Mode will automatically be turned on when an internet connection is too weak to allow the Fiesta App to connect to the server, or if there is no internet connection. This is to ensure no captures or shares are lost, and the event runs smoothly!
All captures taken and all shares made while the event is offline will be sent as soon as the device is connected to a strong internet connection. Please note these captures and shares can take up to 24 hours to fully upload after the device has been connected to the internet.
Feature
What Features Will Have Limited Capabilities
When the iOS device is in Offline Mode, certain features will be limited. These features include:
Interface Screens, Templates, and Overlays
The only Interface Screens, Templates, and Overlays available are ones that have been previously loaded to the iOS device via previously run events.
Events
Events will only be available if they had been loaded onto the iOS device while it had been connected to the internet
Configure Event
The ability to Select from Recent Designs and Select from Fiesta Library will be limited to designs that have been previously loaded to the iOS device.
Proposals
The Proposal preview will not display properly. If the Proposal is turned on while in Offline Mode, a Proposal link will not be generated and cannot be copied until the event is back online.
Live Gallery
If the Live Gallery is turned on while in Offline Mode, a Live Gallery link will not be generated and cannot be copied until the event is back online.
Hardware Dashboard
The Hardware Dashboard cannot check for firmware updates
Feature
What Features Will Be Unavailable
While most features are available in some capacity, there are certain features that are not available at all when in Offline Mode. These include:
Account Settings
Account Settings cannot be edited or updated while in offline mode. This includes Billing, Password, and Business Information.
Academy
Academy videos require an internet connection to load, and are not hosted locally.
Analytics
Analytics are tracked through the Fiesta servers; when in Offline Mode, there is no connection to the servers and accurate Analytics cannot be processed.
Portfolio
An event cannot be added to the Portfolio while in Offline Mode
