Offline Mode
Beautiful venue in the country side, but with terrible internet? No problem! Salsa’s got you covered!
Table of Contents
Explainer
What is Offline Mode?
Offline Mode allows you to run an event even in the absence of a WiFi connection!
If Salsa cannot find a connection – or the connection is too slow – Salsa will automatically go into Offline Mode.
While in Offline Mode, captures will not appear in the Live Gallery, and shares via email and text will not be sent.
Note: All captures, guests’ email addresses, and phone numbers will send out as soon as Salsa is connected to the Internet.
You can tell you are running in Offline Mode if you see a red bar at the top of the Salsa iOS app. This bar is not present after clicking Start Event.
What to Know
Accessing Old Events Offline
Captures from older events will not load in Offline Mode. Any captures taken in Offline Mode are saved directly in the iPad’s storage.
Once the iPad is connected to the Internet, captures taken in Offline Mode are moved to the event’s Live Gallery.
Captures are automatically removed from the iPad’s storage once they are safely uploaded to the Live Gallery.
Events and captures are always accessible through the web app after they have been uploaded.
What to know
Creating, Editing, and Deleting Events Offline
In Offline Mode, events can be:
Created
Duplicated
Edited
Started
In Offline Mode, events cannot be:
Deleted
Edited by the web app
Note: When editing an event in Offline Mode, you will not be able to access your Asset Library, which is stored online.
what to know
Check Your Internet Connection
It is highly recommended to test the Internet connection and speed before starting your event.
Follow these steps on your iPad to run a test:
Open Safari and go to Fast.com
Wait for the download speed test to complete
Tap “Show more info”
Wait for the upload speed test to complete
The upload speed will determine how quickly your guests receive their captures.
Note: If your upload speed is lower than 2 Mbps, Salsa may go into Offline Mode.
how to
Turn ON Offline Mode
In some cases, it may be worthwhile to place your booth in Offline Mode for a more consistent experience in the presence of an unreliable WiFi signal.
To Turn ON Offline Mode:
Open the iPad Settings
On the lefthand menu click WiFi
Toggle WiFi OFF
Exit the iPad Settings and open Salsa
You will now be operating in Offline Mode until you enable the WiFi on your iPad.
